FAQ

Who are we?

Simply streetwear enthusiasts, who try to offer the best accessories available, especially chest rigs.

Shipping and delivery

 

- Where do we deliver and what are the shipping costs?

We deliver worldwide, free of charge ! 

- What is the delivery time?

Our average delivery times are 7 to 10 days.
A tracking number will be provided to you by email. A problem with your package? contact us by email: contact@hgulplusbag.com

- I have the wrong delivery address, what should I do?

If your order has not yet been sent, please contact us directly by email at contact@hgulplusbag.com . Otherwise, and in accordance with our general terms and conditions of sale, once an order has been sent from our warehouse, no further changes can be made.

Payment

 

-Is your site secure? 

Yes, hgulplusbag.com is a 100% secure site, you can use paypal if it can reassure you.

-What are the payment methods?

Currently, you can make a payment by Credit Card or Paypal account on our website. We don't accept bank cheques, transfers or cash on delivery.

Returns and Refunds

 

- How does it work if I am not satisfied with my product?

If you receive your product in a bad condition (torn or damaged) please make us a declaration with order number and proof of photos by email contact@hgulplusbag.com .

We will provide you with the information to return your product within 14 days, after receipt of the package we will refund you the full price by the payment method used.

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